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After-sales Service

 We appreciate and attach great importance to your order, and provide the best service as far as possible.

1. Delivery Time

---Generally speaking, we will deliver products after receiving deposit payment 7-15days.


2. Warranty

---On receipt of goods, please install and debug product within 7 days and feedback your results by email. Hope to receive your acceptance and recognition.

---We provide 18 months warranty after goods arrive. If extension needed, please contact with us as soon as possible.

---All spare parts are available in lifetime use. If the spare parts break we will replace it with kind of charge or without charge.


3. Technical Support

---If simple problem, we will solve it on line by pictures or videos which show how to operate step by step.

If necessary, we can dispatch technician to your country. You need to afford the air tickets, hotel, and meal fees, etc.

Welcome your technicians to visit our factory. We will be glad to offer professional training for free.


4. Service

---We will respond your complain within 7*16 hours.

Arcade Game Machine (Guangzhou) Co., Ltd
Professional supplier for commercial game machines!
Email: info@arcade-gamemachine.com
Tel: +86-20-84558989
Add: No.10 Shixin Rd., Panyu Dist., Guangzhou, China.
Ali Want
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